Outbound for founders: five hours a week, one hundred messages
A founder doing outbound needs a narrow customer profile, one source of people who recently showed the problem, and a fixed weekly block of about five hours. Send around twenty-five personal messages a week, track replies per source, and change one thing at a time. Hire help only once you know which message and source work.
Why founders should do it first
Outbound done by a founder is market research that sometimes closes deals. Every reply teaches you how buyers describe the problem, what they compare you to, and what makes them say no. A salesperson hired too early inherits none of that and has to guess.
The trap is treating outbound as a volume game before you know what works. A founder sending 500 generic emails a week learns that generic emails do not work. A founder sending 25 specific messages learns which 3 kinds of person reply, and why.
The weekly routine
Five hours, in fixed blocks. The fixed part matters more than the number: outbound that happens "when there is time" does not happen.
| Day | Block | What |
|---|---|---|
| Monday | 90 minutes | Find this week's people: 40 to 50 candidates from one source |
| Tuesday | 60 minutes | Qualify down to about 25. Write the first messages |
| Wednesday | 30 minutes | Send, and handle any replies from last week |
| Thursday | 60 minutes | Replies and follow-ups. Book calls |
| Friday | 60 minutes | Tally: messages sent, replies, calls, by source and message. Decide one change |
Twenty-five messages a week is a hundred a month. That is enough to see patterns and few enough that each can be built from something the person said.
The first hundred messages
Treat the first month as an experiment with four rounds of twenty-five.
- Week one: your best guess. Narrowest profile you can defend, one source, one message structure. Record everything.
- Week two: change the source, keep the message. If replies change, the source was the lever.
- Week three: keep the better source, change the message. Now you are testing copy.
- Week four: keep the winners, tighten the profile. Drop the type of person who never replied in weeks one to three.
Change one thing per week. Change two and you will not know which one worked.
What counts as working at this scale? With twenty-five messages, you cannot measure a reply rate precisely (see are your lead scores honest for why small samples mislead). Look instead for qualitative signals: replies that describe the problem in detail, replies that ask about price, people who forward you to a colleague.
Where to find people worth writing to
A founder has no time for lists of strangers who have shown no interest. Better sources, roughly in order of how warm they are:
- People who complained about a competitor in a review. See competitor reviews as leads.
- People asking for a recommendation or an alternative on Reddit or LinkedIn. See how to find leads on Reddit.
- Companies hiring for the role your product helps or replaces.
- People who used a product like yours at a previous company and just moved.
A directory search by job title comes last, not first. It is the coldest source and needs the strongest message.
The budget
You can do all of this for nothing but time. Here is how the costs look as you add tools, using Sluice's prices as one worked example (other tools price differently).
| Setup | Monthly cost | What it buys |
|---|---|---|
| Spreadsheet and your own inbox | $0 | Everything, by hand. About an hour more per week |
| Sluice Starter | $9 (900 credits) | Finding and scoring people against your profile; lookups at supplier cost + 60% |
| Sluice Working | $39 (3,900 credits; 5,000 first month) | Adds Autopilot, email lookups and sending through a connected LinkedIn account |
| Each connected sending account | $10.80 while connected | Send approved messages from your own LinkedIn, email, Instagram or WhatsApp |
On Working, 100 directory reveals of people scoring 70 or more cost 100 × 5 cents = $5 of the month's $39 in credits. The plan pays for the finding and scoring; the reveals are a small part. No seats and no annual contract, so you can stop in a quiet month. See pricing for the detail.
Rules that save founders from themselves
- Never automate the first message. You are learning. Read every one before it goes.
- Write in your own voice. "I'm the founder, I built this because..." works because it is true.
- Reply within a day. A warm reply cooled by a week of silence is gone.
- Stop on a no. Every channel, immediately. See follow-up sequences that stop.
- Keep your customers out. Once you have a few, check every list against them. See stop pitching your own customers.
When to hire
Hire someone to do outbound when all of these are true:
- One source and one message type have produced replies for at least four weeks running.
- You can write down, in a page, who to contact and what to say.
- The only thing limiting volume is your hours.
- You can afford six months of salary without the hire closing anything, because ramping takes time.
If the first two are not true, a hire will spend their first quarter doing your research for you, more slowly. For a fuller picture of how founders use Sluice, see Sluice for founders.
Start Monday
Block five hours in your calendar for next week using the table above, and choose the one source you will use in week one. Do not choose a tool first; choose the source.
Questions people ask
- Should founders do their own outbound?
- Yes, at first. The founder learns what buyers say, which message works and who actually replies. That knowledge is what you hand to a salesperson later.
- How many cold messages should a founder send per week?
- Enough to learn, few enough to personalise. Around twenty-five a week is a workable starting point for someone with five hours: each message built from something the person said.
- When should a founder hire a salesperson?
- When you have a message and a source that reliably produce replies, and your own time is the only thing limiting volume. Hiring before that hands someone a problem you have not solved.
- What tools does a founder need for outbound?
- A spreadsheet, your own email or LinkedIn account, and at most one tool for finding and checking leads. Add a sequencer only when you are sending more than you can track by hand.
Try it on your own market
Sluice quotes the worst-case price before anything runs and charges only for lookups that found something, so finding out costs close to nothing.
Get started